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At The Outlet, we stand behind every
product we sell. Our no-questions-asked Signature
Guarantee gives you a full 395 days to put any
The Outlet product to the test. If any product
from The Outlet fails to meet your expectations
in any way, return it within 13 months, and we'll
promptly replace it or refund the cost, whichever
you prefer.
To return an item, please follow the steps below:
1. Complete the Exchange/Return
form that came with your order.
2. Use the return shipping label attached to
your Exchange/Return form.
3. Carefully repackage the merchandise and affix
the return shipping label to the outside of
your package.
4. Return the package to us via UPS or insured
parcel post.
5. If you do not have your Exchange/Return form,
please send returns and exchanges to:
Customer Service
1033 North Old Third Street
Milwaukee, WI 53203
If you have any questions, please send us a message
or call our Customer Service Department at (414)
537-8484 .
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